PropelAuth Status - Incident history https://status.propelauth.com PropelAuth Sat, 20 Dec 2025 15:45:00 +0000 Infrastructure Upgrades Type: Maintenance Duration: 30 minutes Affected Components: Authentication Dec 20, 16:15:06 GMT+0 - Completed - Maintenance has completed successfully. Dec 20, 15:45:00 GMT+0 - Identified - We're performing critical updates to our infrastructure. We will do our best to minimize downtime and don't expect it to take the full 30 minutes. Type: Maintenance

Duration: 30 minutes

Affected Components:

<p><small>Dec <var data-var='date'> 20</var>, <var data-var='time'>16:15:06</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>Dec <var data-var='date'> 20</var>, <var data-var='time'>15:45:00</var> GMT+0</small><br><strong>Identified</strong> - We're performing critical updates to our infrastructure. We will do our best to minimize downtime and don't expect it to take the full 30 minutes..</p> ]]> Sat, 20 Dec 2025 15:45:00 +0000 https://status.propelauth.com/maintenance/cmixvas680jx4u8b0d88wbg0w https://status.propelauth.com/maintenance/cmixvas680jx4u8b0d88wbg0w Infrastructure Upgrades Type: Maintenance Duration: 1 hour Affected Components: Authentication Dec 28, 21:00:00 GMT+0 - Completed - Maintenance has completed successfully Dec 28, 20:00:00 GMT+0 - Identified - We have planned infrastructure upgrades during this time. No downtime is anticipated. Dec 28, 20:00:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 1 hour

Affected Components:

<p><small>Dec <var data-var='date'> 28</var>, <var data-var='time'>21:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Dec <var data-var='date'> 28</var>, <var data-var='time'>20:00:00</var> GMT+0</small><br><strong>Identified</strong> - We have planned infrastructure upgrades during this time. No downtime is anticipated..</p> <p><small>Dec <var data-var='date'> 28</var>, <var data-var='time'>20:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Sat, 28 Dec 2024 20:00:00 +0000 https://status.propelauth.com/maintenance/cm55rql8e006j11kjd4mtdbiz https://status.propelauth.com/maintenance/cm55rql8e006j11kjd4mtdbiz Increased Timeouts Type: Incident Duration: 5 minutes Affected Components: Authentication Oct 25, 07:02:00 GMT+0 - Resolved - This incident has been resolved. Oct 25, 06:58:33 GMT+0 - Investigating - We are currently investigating this incident. Type: Incident

Duration: 5 minutes

Affected Components:

<p><small>Oct <var data-var='date'> 25</var>, <var data-var='time'>07:02:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Oct <var data-var='date'> 25</var>, <var data-var='time'>06:58:33</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> ]]> Fri, 25 Oct 2024 06:58:33 +0000 https://status.propelauth.com/incident/cm2ods7tl00018nitc0o129vx https://status.propelauth.com/incident/cm2ods7tl00018nitc0o129vx Increased timeouts Type: Incident Duration: 24 minutes Affected Components: Authentication Oct 25, 04:54:36 GMT+0 - Investigating - We are currently investigating this incident. Oct 25, 05:12:12 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Oct 25, 05:19:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 24 minutes

Affected Components:

<p><small>Oct <var data-var='date'> 25</var>, <var data-var='time'>04:54:36</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Oct <var data-var='date'> 25</var>, <var data-var='time'>05:12:12</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Oct <var data-var='date'> 25</var>, <var data-var='time'>05:19:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Fri, 25 Oct 2024 04:54:36 +0000 https://status.propelauth.com/incident/cm2o9ct0s0005e0f5pu05pl7v https://status.propelauth.com/incident/cm2o9ct0s0005e0f5pu05pl7v 404s reported on some login pages Type: Incident Duration: 8 minutes Affected Components: Authentication Oct 6, 22:52:47 GMT+0 - Resolved - This incident has been resolved. Oct 6, 22:45:06 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Type: Incident

Duration: 8 minutes

Affected Components:

<p><small>Oct <var data-var='date'> 6</var>, <var data-var='time'>22:52:47</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Oct <var data-var='date'> 6</var>, <var data-var='time'>22:45:06</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> ]]> Sun, 6 Oct 2024 22:45:06 +0000 https://status.propelauth.com/incident/cm1y68ab3003znzlggepbdbml https://status.propelauth.com/incident/cm1y68ab3003znzlggepbdbml Timeouts reported Type: Incident Duration: 10 minutes Affected Components: Authentication Sep 17, 01:30:00 GMT+0 - Resolved - This incident has been resolved. Sep 17, 01:20:00 GMT+0 - Investigating - We are currently investigating this incident. Type: Incident

Duration: 10 minutes

Affected Components:

<p><small>Sep <var data-var='date'> 17</var>, <var data-var='time'>01:30:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Sep <var data-var='date'> 17</var>, <var data-var='time'>01:20:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> ]]> Tue, 17 Sep 2024 01:20:00 +0000 https://status.propelauth.com/incident/cm1y6tvbv0054qemtzu2awwnf https://status.propelauth.com/incident/cm1y6tvbv0054qemtzu2awwnf Infrastructure Upgrade Type: Maintenance Duration: 16 minutes Affected Components: Authentication Aug 17, 15:30:01 GMT+0 - Identified - Maintenance is now in progress Aug 17, 15:45:49 GMT+0 - Completed - Maintenance has completed successfully. Aug 17, 15:30:00 GMT+0 - Identified - We are going to be making some infrastructure upgrades. We anticipate that this will not be disruptive, but there may be a short period of failed requests. Type: Maintenance

Duration: 16 minutes

Affected Components:

<p><small>Aug <var data-var='date'> 17</var>, <var data-var='time'>15:30:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Aug <var data-var='date'> 17</var>, <var data-var='time'>15:45:49</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>Aug <var data-var='date'> 17</var>, <var data-var='time'>15:30:00</var> GMT+0</small><br><strong>Identified</strong> - We are going to be making some infrastructure upgrades. We anticipate that this will not be disruptive, but there may be a short period of failed requests..</p> ]]> Sat, 17 Aug 2024 15:30:00 +0000 https://status.propelauth.com/maintenance/clzxcdlpc0057wiyu0v952960 https://status.propelauth.com/maintenance/clzxcdlpc0057wiyu0v952960 Increased Error Rate Type: Incident Duration: 7 minutes Affected Components: Authentication Jun 5, 05:27:00 GMT+0 - Identified - Jun 5, 05:34:00 GMT+0 - Resolved - This incident has been resolved. Jun 5, 05:32:00 GMT+0 - Monitoring - A fix has been implemented and we are monitoring. Type: Incident

Duration: 7 minutes

Affected Components:

<p><small>Jun <var data-var='date'> 5</var>, <var data-var='time'>05:27:00</var> GMT+0</small><br><strong>Identified</strong> - .</p> <p><small>Jun <var data-var='date'> 5</var>, <var data-var='time'>05:34:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Jun <var data-var='date'> 5</var>, <var data-var='time'>05:32:00</var> GMT+0</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring..</p> ]]> Wed, 5 Jun 2024 05:27:00 +0000 https://status.propelauth.com/incident/clx1ehywc20971bfocb8x29e5b https://status.propelauth.com/incident/clx1ehywc20971bfocb8x29e5b Increased Timeouts Type: Incident Duration: 37 minutes Affected Components: Authentication Jun 2, 03:37:00 GMT+0 - Resolved - This incident has been resolved. Jun 2, 03:00:00 GMT+0 - Monitoring - Some APIs experienced intermittent timeouts. A fix is live, we are now monitoring. The issue should be resolved shortly. Type: Incident

Duration: 37 minutes

Affected Components:

<p><small>Jun <var data-var='date'> 2</var>, <var data-var='time'>03:37:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Jun <var data-var='date'> 2</var>, <var data-var='time'>03:00:00</var> GMT+0</small><br><strong>Monitoring</strong> - Some APIs experienced intermittent timeouts. A fix is live, we are now monitoring. The issue should be resolved shortly..</p> ]]> Sun, 2 Jun 2024 03:00:00 +0000 https://status.propelauth.com/incident/clwwzmewc7860bsob21pamwg3 https://status.propelauth.com/incident/clwwzmewc7860bsob21pamwg3 Increased timeouts Type: Incident Duration: 21 minutes Affected Components: Authentication Jun 5, 05:19:43 GMT+0 - Investigating - We are currently investigating this incident. Jun 5, 05:40:26 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 21 minutes

Affected Components:

<p><small>Jun <var data-var='date'> 5</var>, <var data-var='time'>05:19:43</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Jun <var data-var='date'> 5</var>, <var data-var='time'>05:40:26</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Mon, 5 Jun 2023 05:19:43 +0000 https://status.propelauth.com/incident/cliiekd0b520896awn8kmlfe6mq https://status.propelauth.com/incident/cliiekd0b520896awn8kmlfe6mq We're seeing an increase in connection timeouts Type: Incident Duration: 2 days and 8 hours Affected Components: Authentication Nov 17, 13:42:00 GMT+0 - Resolved - This is resolved and we are no longer seeing connection timeouts. Nov 17, 13:24:00 GMT+0 - Identified - We have a fix identified and we are seeing a decrease in timeouts. Nov 17, 12:46:00 GMT+0 - Investigating - We are currently investigating this incident. Type: Incident

Duration: 2 days and 8 hours

Affected Components:

<p><small>Nov <var data-var='date'> 17</var>, <var data-var='time'>13:42:00</var> GMT+0</small><br><strong>Resolved</strong> - This is resolved and we are no longer seeing connection timeouts..</p> <p><small>Nov <var data-var='date'> 17</var>, <var data-var='time'>13:24:00</var> GMT+0</small><br><strong>Identified</strong> - We have a fix identified and we are seeing a decrease in timeouts..</p> <p><small>Nov <var data-var='date'> 17</var>, <var data-var='time'>12:46:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> ]]> Thu, 17 Nov 2022 13:42:00 +0000 https://status.propelauth.com/incident/cldxe1pbt20537icmx4zwfk9or https://status.propelauth.com/incident/cldxe1pbt20537icmx4zwfk9or